Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 15, 2024

Introduction

FaceShape AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our face detection services and website.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (when you contact us)
  • Contact information (when you submit feedback or support requests)
  • Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website information

Images and Face Detection Data

Important: All face detection processing happens locally in your browser. We do not:

  • Store your uploaded images on our servers
  • Transmit your images to our servers
  • Collect or retain any facial recognition data
  • Track or monitor your face detection activities

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our face detection services
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To analyze usage patterns and optimize performance
  • To comply with legal obligations
  • To protect against fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Advertising Cookies: Used to display relevant advertisements (Google AdSense)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We use the following third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Google AdSense: For displaying advertisements
  • Google Fonts: For typography and design

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact form submissions: 2 years
  • Website analytics data: 26 months
  • Support communications: 3 years

Important: Since all face detection processing happens locally in your browser, we do not retain any images or face detection data.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@faceshape-detection.com
Support: support@faceshape-detection.com
Address: San Francisco, CA, United States

We will respond to your inquiry within 30 days of receipt.

Privacy Policy Summary

What We Collect

  • Contact information (when you reach out)
  • Website usage analytics
  • NO images or face data stored

Your Rights

  • Access your data
  • Request data deletion
  • Control cookie preferences